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Private guest guide

A stay with a point of view.

LUMI•STAY is a collection of art-filled homes and creative spaces for people who notice atmosphere, detail and meaning.

Welcome home.

LUMI•STAY COLLECTION

Choose your place

Your practical guide will adapt to the place you are staying in.

Warsaw · Old TownMostowa

Historic Warsaw, contemporary art and the Barbican just beyond your windows.

Welcome to Mostowa

Make yourself at home — thoughtfully.

This is not an anonymous rental. Each LUMI•STAY place has its own character and has been prepared with care. We want you to feel free, comfortable and inspired — and to leave the space with the same care with which it was entrusted to you.

Monika Turczyńska · Founder of LUMI•STAY

Your place

Address

Mostowa

Mostowa 23/25, apt. 2 · 00-260 Warsaw

Open in maps ↗
At a glance
  • Old Town & Barbican
  • Two bedrooms + living room
  • Original art by Józef Krzysztof Oraczewski

01 · Before arrival

LUMI•STAY Guest Card

A short, secure check-in form for every person staying at the property.

This confirms who is staying, helps us prepare the space and protects both guests and the property. We do not request PESEL numbers or document scans.

When and how to send it

Submit this secure online form no later than 24 hours before your planned arrival. For a same-day booking, send it immediately after confirmation. Please use this form only — do not send identity documents or guest details by ordinary email, text message or WhatsApp. Final entrance instructions are sent after we receive the complete Guest Card.

LUMI•STAYMostowa
How we protect your details

The data controller is Successimo Monika Turczyńska. We process these details to organise and perform your stay (GDPR Art. 6(1)(b)) and for the legitimate interests of verifying authorised guests, protecting guests and the property, and handling possible claims (Art. 6(1)(f)). The form data is normally deleted no later than 90 days after departure, unless a longer period is required by law or for a specific claim.

The data is not used for marketing. Hosting providers may process it only as contracted service providers; Vir details are transferred to the authorised eVisitor system. You may request access, correction, restriction or deletion where applicable, object to legitimate-interest processing, and complain to the competent supervisory authority. Contact: monaturczynska@gmail.com.

02 · ESSENTIALS

Your stay, simply organised

Everything important, in the order you are likely to need it.

01

Arrival

Your individual entrance instructions are sent in the booking conversation before arrival. Please keep them private and contact us if anything is unclear.

02

Wi-Fi

The current network name and password are provided in your private arrival message and on the welcome card inside your LUMI•STAY place.

03

A peaceful stay

Our places are part of shared city communities. Please respect neighbours, building quiet hours and the number of guests confirmed in your reservation.

04

Need help?

Message or call us as soon as something needs attention. Problems are easiest to solve while you are still with us.

03 · Your comfort during the stay

Tell us while we can help.

We want every concern to be checked and resolved during your stay — calmly, promptly and with a clear record of what happened.

01

Notice something

If you find a fault, missing item, damage or anything inconsistent with your reservation, tell us without delay during the stay.

02

Message us

Use the booking platform conversation and, if possible, attach a photo. For an immediate safety concern, call us as well.

03

Let us respond

Please allow access at an agreed time if it is needed to verify the situation, repair a fault or provide a replacement.

Primary written channelYour booking platform conversation

Matters first raised after departure are reviewed using the available documentation because verification may then be limited. This procedure does not restrict any rights granted to you by law.

04 · The art of staying

You are living with original art.

LUMI•STAY grew from a life devoted to contemporary art. Selected interiors contain original works and objects chosen with a curator's eye. They are part of the experience — and deserve the same care as the place itself.

  • 01Please do not touch, move or lean anything against artworks.
  • 02Keep food, drinks, luggage and children's toys at a safe distance.
  • 03If you notice any change or damage, tell us immediately — honesty matters.

05 · A small code of care

Freedom feels best when it comes with respect.

  1. 01

    Only registered guests may stay at the property.

  2. 02

    No parties, events or commercial activity without written consent.

  3. 03

    No smoking, candles or open flame inside.

  4. 04

    Please keep noise low, especially in stairwells and at night.

  5. 05

    Treat furniture, textiles, artworks and neighbours with consideration.

  6. 06

    Report accidental damage immediately so we can help without delay.

06 · CHECK-OUT

Before you leave

A graceful ending makes the next welcome possible.

  • Close windows and switch off lights and appliances.
  • Leave keys exactly as described in your private departure message.
  • Check drawers, sockets and the bathroom for personal belongings.
  • Send us a short message when you have left safely.

07 · Beyond the front door

Stay curious.

A few places that give you an immediate sense of the neighbourhood.

Warsaw Barbican↗Royal Castle↗Vistula Boulevards↗POLIN Museum↗
Warsaw

08 · Your review

Your experience helps us grow.

After your stay, we would be grateful for an honest review on the platform you used to book. Your words help future guests choose with confidence and help us keep every LUMI•STAY place at a high standard.

If anything needs attention, please tell us during your stay so we have a real opportunity to help. When you rate us, it is worth remembering that online rating scales are often understood differently than everyday school grades.

On a five-star scale

  • 5★The stay met or exceeded expectations.
  • 4★A good stay, but platforms may read it as below full expectations.
  • 3★The stay was below expectations and had clear issues.
  • 1–2★There were serious, unresolved problems.

On a ten-point scale

  • 10Exceptional — fully satisfied.
  • 9Very good — only minor reservations.
  • 8Good, though it may lower an otherwise high average.
  • 1–7The stay did not meet expectations to a meaningful degree.

Thank you for rating the whole experience fairly and for describing any suggestions in your own words.

Emergency

For immediate danger, fire or a medical emergency in the EU, call 112.

112

09 · Your host

Here when you need us.

I have welcomed guests for more than ten years while creating galleries and cultural projects in Warsaw and Venice. Hospitality, to me, means attention: giving you freedom while making sure you are never left without support.

MTMonika Turczyńska

LUMI•STAY · Warsaw / Vir

Call Monika+48 697 777 444WhatsAppOpen chat ↗Emailmonaturczynska@gmail.com